As you may know, the campus computer rooms are often over-crowded. To address this problem Lab Management is conducting a survey to learn more about how our clients use the computer rooms. Your name was selected by a random sample of all computer room users. As a result, your responses to this survey represent many users. In order that your views are properly represented, it is important for you to reply to this survey. The survey contains six questions which are listed below. To answer the survey, reply to this message and mark your answers to the questions below by putting an "x" or text, as appropriate, between the square brackets provided (eg. [x]). Since a program will automatically tally your responses for later analysis, please keep your responses between the square brackets provided. Thank you for your time and input. Tim Leamy Information Resources tcleamy@ucdavis.edu ***** Computer Room Survey ***** 1. Why do you use the computer classrooms (please mark all that apply) [] Don't own a computer [] Need to access the network (e.g., Netscape, email, Eudora, Telnet) [] Need to print [] Need to access class software or information [] Campus computers are more convenient than mine [] Campus computers work better than mine [] Required for class [] Class meets in a computer room [] Other (please describe): [] 2. What is the average length of time you use a computer in the campus computer rooms. [] 0-15 minutes [] 15-30 minutes [] 30-60 minutes [] 1-2 hours [] Over 2 hours 3. Lab Management is considering implementing special purpose stations in order to improve the wait time. Which of these items will improve service to you in the computer rooms? Please rank the THREE most important by placing 1, 2, or 3 in the brackets provided, using 1 for the most important. [] Print only stations with a time limit [] "Quick" stations (allow any type of use) with a time limit [] Email only station with a time limit [] Network Access ports (allow you to connect a laptop to the UCD network) [] Collaborative stations (allow 2-3 people to work at the same computer) 4. For the special stations in the question, what would be an appropriate time limit. [] 5 minutes [] 10 minutes [] 15 minutes [] 20 minutes [] 30 minutes [] Other. Please specify [] 5a. To encourage quicker turnover, we are considering implementing some "stand-up" stations (a higher table and no chair) for use as specialized print-only or quick access stations. Obviously, these stations would be less comfortable, but they will allow more computers in a given room. Do you think these types of stations would be useful? [] Yes [] No 5b. Would you use these stand-up stations? [] Yes [] No
Reasons for using computer rooms | ||
Need to access network | 283 | 69.2% |
Need to print | 253 | 61.9% |
Need to access class software or information | 199 | 48.7% |
Campus computers are more convenient than mine | 125 | 30.6% |
Campus computers work better than mine | 112 | 27.4% |
Don't own a computer | 105 | 25.7% |
Required for class | 84 | 20.5% |
Class meets in a computer room | 67 | 16.40% |
Other | 45 | 11.0% |
Average Length of Use in Computer Room | ||
0-15 minutes | 50 | 12.2% |
15-30 minutes | 156 | 38.1% |
30-60 minutes | 116 | 28.4% |
1-2 hours | 60 | 14.7% |
Over 2 hours | 23 | 5.6% |
Possible "special purpose" stations | ||||
---|---|---|---|---|
Ranking | 1st | 2nd | 3rd | Total |
Print only stations with a time limit | 124 | 87 | 105 | 651 |
"Quick" stations (allow any type of use) with a time limit | 100 | 129 | 90 | 648 |
Email only station with a time limit | 112 | 106 | 91 | 639 |
Network Access ports (allow you to connect a laptop to the UCD network) | 17 | 18 | 38 | 125 |
Collaborative stations (allow 2-3 people to work at the same computer) | 7 | 9 | 25 | 64 |
Appropriate time limit for "Special purpose" stations | ||
5 minutes | 14 | 3.4% |
10 minutes | 90 | 22.0% |
15 minutes | 147 | 35.9% |
20 minutes | 92 | 22.5% |
30 minutes | 32 | 7.8% |
Other | 21 | 5.1% |
Would use "stand up" stations: 367 (89.7%)
Comments: tcleamy@ucdavis.edu
URL: http://lm.ucdavis.edu/pubs/survey/student_f98/ Last reviewed: Thu, 18-Jul-2002 Last updated: January 8, 1999 |