Duplex Printing Survey - Summer 2000

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Survey Text

On 7/21/2000 the following survey was set to 500 students who had used 307 SurgeIV since the start of Summer.
  Lab Management is constantly trying to refine and improve the campus
computer rooms.  We are considering implementing duplex printing (printing
on both sides of the page) at several other computing facilities.
 
  Your name was selected from a random sample of clients who have used 307
SurgeIV.  As a result, your responses to this survey represent many users.  
Please reply to this survey so that your views will be properly
represented.

  The survey contains six questions which are listed below.  To answer
the survey, reply to this message and mark your answers to the questions
below by putting an "x" or text, as appropriate, between the square
brackets provided (eg. [x]). Since a program will automatically tally your
responses for later analysis, please keep your responses between the
square brackets provided. There is a space for comments at the end of the
survey.

Thank you for your time and input.

                        Tim Leamy
                        Information Resources
                        tcleamy@ucdavis.edu

***** 307 SurgeIV Duplex Printing Survey *****

Lab Management recently installed a duplex printer (prints on both sides
of the page) in 307 SurgeIV.

1. Compared to single-sided printing, do you consider duplex printing
  [] better
  [] about the same
  [] worse

2.  Did you print out anything on the duplex printer in 307 SurgeIV?
  [] Yes - proceed to question 4
  [] No - continue with quesion 3

3. Was the duplex printer the reason you didn't print?
  [] No 
  [] Yes.  Please explain [      ]
  You're done.  Skip the rest of the questions.

4. Did the duplex printing meet your needs.
  [] Yes
  [] No
  [] Some of the time.  Please explain [      ]

5. Would you like to see duplex printing available in other computer rooms?
  [] Yes
  [] No

6. Do you have any other comments regarding duplex printing?
[]

Thank you for your time and input.

Survey Results

There were 180 responses. Of those 164 were usable.

Question 1: Compared to single-sided printing, do you consider duplex printing ...
Number  Percentage
better 104 63.4%
about the same 46 28.0%
worse 9 5.5%

Question 2:  Did you print on the duplex printer in 307 SurgeIV?
Number Percentage
Yes 122 74.4%
No 38 23.2%

Question 3 (For those who did not print):  Was the duplex printer the reason you didn't print?
Number
No 33
Yes 1

The only listed reason was " I needed to print out a paper on one side only"
Question 4 (For those who printed only): Did the duplex printer meet your needs?
Number Percentage
Yes 87 71.3%
No 2 1.6%
Some of the time 30 24.6%
Reasons for some of the time: Question 5:  Would you like to see duplex printing in other rooms?
Number Percentage
Yes 129 78.7%
No 13 7.9%

Question 6:  Other comments on duplex printing.


Survey Interpretation


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Comments: tcleamy@ucdavis.edu
URL: http://lm.ucdavis.edu/pubs/survey/duplex_summer00.html
Last reviewed: Thu, 18-Jul-2002
Last updated: July 28, 2000